Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Post.ch or GLS Logistics with tracking and drop-off without signature. If you prefer delivery with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Packages can weigh up to 30 kg. Exceptions are described in the logistics overview below.
Please keep in mind that around the Christmas holidays, unpredictable delivery delays can occur at the transport companies due to. great crowds and weather conditions.
| Transport code | Countries | 5 - 9kg | 10 - 14,99 kg | 15 - 24,99 kg | 25 -29,99 kg | 30 - 39,99 kg | > 40 kg | * bag 15-20 kg Linaglow/treats per colley - sur plus |
|---|---|---|---|---|---|---|---|---|
| zone 1 | Belgium | € 8,00 | € 9,00 | € 10,00 | € 13,00 | € 15,00 | € 20,00 | € 6,50 |
| zone 2 | Netherlands | € 11,00 | € 14,00 | € 16,00 | € 19,00 | € 22,00 | € 28,00 | € 6,50 |
| Germany | ||||||||
| Luxemburg | ||||||||
| zone 3 | Frankrijk | € 15,00 | € 18,00 | € 20,00 | € 23,00 | € 27,00 | € 33,00 | € 6,50 |
| Austria | ||||||||
| Denmark | ||||||||
| zone 4 | Italy | € 23,00 | € 26,00 | € 28,00 | € 31,00 | € 34,00 | € 41,00 | € 7,50 |
| GB | ||||||||
| Hungary | ||||||||
| Poland | ||||||||
| Slovakia | ||||||||
| Tsjech Republic | ||||||||
| zone 5 | Spain (ex.zone 7,10) | € 29,00 | € 32,00 | € 34,00 | € 37,00 | € 41,00 | € 49,00 | € 7,50 |
| Sweden | ||||||||
| Ireland | ||||||||
| Finland | ||||||||
| Croatia | ||||||||
| Romania | ||||||||
| zone 6 | Bulgaria | € 36,00 | € 39,00 | € 41,00 | € 45,00 | € 51,00 | € 63,00 | € 7,50 |
| Letland | ||||||||
| Litouwen | ||||||||
| Norway | ||||||||
| Estonia | ||||||||
| Portugal (excl. zone 9) | ||||||||
| zone 7 | Balearen | is zone 5 : +50€ (DAP) | € 7,50 | |||||
| zone 8 | Andorra | is zone 6 : +61€ (DAP) | € 7,50 | |||||
| Canary Islands, Melilla, Ceuta | ||||||||
| Gibraltar | ||||||||
| zone 9 | Portugal - Azores, Madeira | is zone 6 : +60€ (DAP) | € 7,50 | |||||
| zone 10 | Channel Islands - Northern Ireland - Isle of Man | is zone 4 : +35€ (DAP) | € 7,50 | |||||
| zone 11 | Rest of the world | On demand | ||||||
| www.julianandjones.com - CH | < 2 kg | < 5 kg | < 10 kg | < 20 kg | < 30 kg | > 30 kg | ||
| zone 12 | Switzerland | CHF 8,00 | CHF 9,00 | CHF 11,00 | CHF 16,00 | CHF 22,00 | CHF 30,00 | CHF 8,00 |
| Franco delivery* | Zone 1 - 2 | Zone 3 - 5 | Zone 6-10 | Zone 12 | ||||
| Orders > | € 250,00 | € 350,00 | € 500,00 | CHF 100,00 | ||||
| Pallet delivery | € 57,00 | Price list on demand | ||||||
| * Not for country distributors! -> price per zone | ||||||||
| Handling cost à 10€ | ||||||||
| Orders < | € 100,00 | € 150,00 | €250,00 | CHF - | ||||
| DAP | Customs, Taxes, Import Duties for Buyer | |||||||
